Frequently Asked Questions
Everything you need to know about your Lit Escalates order.
How long will it take for my order to arrive?
Standard shipping usually takes 3 to 7 business days within the continental US. International orders may take 10 to 21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed size chart. Our apparel generally follows a modern retail fit; if you prefer a looser style, we recommend sizing up.
Are your garments sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, sustainable fabrics wherever possible to ensure your style has a lower environmental impact.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You have a 1-hour window after purchase to request changes or cancellations by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.